(+86) 020-31102125
Email: alex@oriental-time.com

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FAQ & SERVICE

Our Services

1.Provided Best quality,can refund if the quality have any questions after received the parcel in 3days

3.Custom Designs: we can do the goods as your picture or sending us the sample

4.Provided Environmental testing certificate

 

 FAQ

Q1:Does every designs has stock?

A: We have stock in many designs,but not all of them,if you want stock,pls contact me 

 

Q2:What Express Delivery you have?

A: Usually we  ship by DHL,EMS,FEDEX,UPS,TNT,TOLL and so on

 

Q3:What payment you are acceptable:

A: We accept Paypal,western union,money gram,T/T

 

 Q4:Can You Do OEM Or ODM?

A: Pls Provide Deisgn Image or Samples,MOQ:120Pcs/Style

 

Q5:What’s Your Payment Term?

A:30% Deposit And Balance Before Shipping

 

Q6:What’s Your Delivery time?

A:15-30Days After Deposit Usually

 

Q7:What Should We Do If There Is Problem With The Order After Reciving The Goods?

A:Pls Contact Us Once You Find The Problem,We Will Do Anything Needed To Help You

 

Q7. What about the warranty? 
We are very confident in our products,and we pack them very well,so usually you will receive your order in good condition,but you avoid any su bsequent trouble regarding quality issue,we suggest that once you receive them,and let us know the details if there is any demaged ones,so that we can deal with it accordingly and immediately.